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Help & Support
How to Contact Us
This is our main number; Follow the prompt to reach an operator or report emergency maintenance.
Our Emergency Maintenance number is answered 24-hours a day, 7-days a week.
Our Leasing Team is available during normal business hours, 9:00 AM to 5:00 PM EST, Monday - Friday.
Our Account Managers are available during normal business hours, 9:00 AM to 5:00 PM EST, Monday - Friday.
Please report any fire, police, medical, safety or other related emergencies to 911 first and immediately.
Request a phone call from our team
Need to speak about a specific issue or question? You can schedule a time to chat with our team most weeks →
For general inquiries from non-residents or owners.
RESIDENTS + OWNERS
For management, maintenance, payment, or technical questions.
For leasing questions as either a current, future, or prospective renter.
Our Main line supports sms for general inquiries or non-urgent/maintenance questions; Response time
Please file a ticket on your dashboard and call the maintenance/emergency numbers for all maintenance issues.
Our Sales line supports sms for Property Owners seeking to get in touch with an Account Manager.
Our Leasing line supports sms for current or prospective renters interested in a property.
Schedule a tour of a rental property
Interested in a place? Select from available times to view a property in-person with our leasing agent →
Book a meeting with our management team
Every week, our management team blocks off time for in-person meetings to discuss issues, feedback, etc. →
Baker Street Team
View the Baker Street Team and maintenance contractors →
See an exhaustive contact list of rental services like cleaning and moving →
Important Property Contact Info
Find your housemate, maintenance, and service provider contact info →
Submit a General or Maintenance Request
Submit a Resident or Property Owner maintenance request or general inquiry directly through our dashboard →
View any important notices such as weather alerts, leasing deadlines, seasonal maintenance notices, etc.→
General News &
Read our blog posts covering important alerts, new product features, and exciting news →
Baker Street Properties LLC
LARA Broker #6505409819
1327 Jones Dr. Suite 202, Ann Arbor, MI
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