Rent is due on the payment due date listed on the "Lease Summary Page" of the lease. Recurring monthly rent charges are added to the online lease ledger 5 days prior to the beginning of each month.
For most leases, the due date for rent is on the 1st day of the month. Some leases may have a different due date, such the 15th of the month, so please check your lease on the "Lease Summary Page" or your online lease ledger for the rent due date.
Tenants are welcome to make rent payments at any time during the lease term, but note that if a rent payment is made in advance, the payment will not be applied to the balance until the rent charge has posted to the ledger. Instead, you may see a charge on your account called a "prepayment charge". Please read our FAQ Guide to understand more.
We take responding to your inquiries seriously and aim to do so quickly. Similarly, we expect rent to be paid on time.
We offer a 4-day grace period to allow you a few extra days to get your rent payment in. For most leases, a late fee of $75.00 will be applied to your account if rent is not received before the 5th. Late fees are due immediately and are considered additional rent under the lease. Partial payment of monthly rent does not stop late fees.
If you have a special circumstance and need a few more days to pay your rent, we are typically willing to work with you! Please reach out to us at email@example.com to let us know your circumstance and plan to make your rent payment. Alternatively, if we don’t hear from you by the 5th of the month, we may begin the eviction process.
If tenants do not pay rent, we may begin the eviction process. We take on-time payment of rent very seriously and expect tenants to do the same.
Baker Street may also terminate a Lease if tenants are chronically late with rent payments. Chronic late payment is the failure to pay rent by the payment due date on three or more occasions during the lease.
Our preference is that all tenants pay rent online directly to Baker Street - by Automated Clearing Housing (“ACH”) or credit/debit card through the online dashboard.
An ACH Payment is a direct deduction from your bank account with no fee.
A credit card payment contains a 3% fee.
Check payments have a $15.00 per instance check processing fee. Checks should be mailed to to the address listed on the online dashboard. Please include the $15.00 processing fee with payment.
Baker Street may pass on any fees incurred by the bank, including insufficient funds charge, bounced check fee, etc.
To make a one-time payment, start by entering your credentials to log onto your online account.
Once you are on the “Make a payment” page, you will be able to enter to your payment information.
For credit card payments, type in the card information and billing information below.
For bank account payments, first select the type of account (checking or savings).
To set up an auto-payment, start by entering your credentials to log onto your online account.
Once you are on the “Set up autopay” page, you will be able to enter to your payment information.
Next, select the type of account (checking or savings).
Please visit our FAQ document to help answer questions regarding making payments or understanding your lease ledger.