September 21, 2026

Utility Guide for Tenants

An overview of how utilities work and how to set up service.

Confirm what you are responsible for

Review your Lease Summary before contacting providers. Depending on the property, you may be responsible for:

  • Electricity
  • Natural gas
  • Water and sewer
  • Trash and recycling
  • Internet and cable

If a utility is listed as a charge on your tenant ledger, do not place that utility in your name. Baker Street will add the charge to your ledger at the frequency described in your lease.

For a group lease, decide who will hold each utility account. The account holder is responsible for communicating with the provider and keeping the account current. Agree in advance on how the household will divide and reimburse utility costs.

Start service before move-in

Contact each required provider and schedule service to begin on the first day of your lease. Providers may ask for:

  • Your full name and contact information
  • The complete service address, including the unit number
  • Your lease start date
  • A Social Security number or other identity verification
  • A deposit, connection fee, or credit check

Do not wait until move-in day. Processing times vary, and weekends or holidays may delay activation.

Save confirmation

Keep the account number, confirmation number, service start date, and any confirmation email or screenshot for each utility. Baker Street will request proof that required services are active before key handoff.

A useful confirmation should clearly show:

  • The service address
  • The account holder’s name
  • The service type
  • The service start date

Manage service during your lease

Tenants are responsible for maintaining and paying for utilities placed in their name, including communicating directly with providers about billing, outages, account changes, equipment, connectivity, or service quality.

  • Pay bills on time to avoid shutoff or reconnection fees.
  • Keep provider contact information and account credentials accessible.
  • Update the provider if the account holder changes.
  • Never disconnect essential service while the lease is active.

Moving out

Contact each provider before your lease ends. Keep required utilities active through the final day of your lease unless Baker Street gives you different written instructions. Provide a forwarding address for final bills and save confirmation of the shutoff or transfer date.

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