All Process Guides

Partial Renewal Process

How to Change a Furnace Filter

Seasonal Process for Tenants

Seasonal Process for Owners

Property Offboarding Process

Troubleshooting Appliance Issues

Proper Garbage Disposal Use

Property Invester's Guide

Seasonal Cleanup Process for Tenants

Seasonal Cleanup Process for Owners

Enrolling in Rent Reporting

Owner's Guide to Utilities

Association Owner Dashboard Features

Trash & Recycling

Taxes - 1099-Misc Forms

Reading Your Owner Statement

Leasing Process for Owners

Residential Street Parking

Setting Up Internet

Lease Processing Fees

Monthly Owner Payouts

Costs to Expect

Dumping Unwanted Items

Conflict Resolution for Roommates & Housemates

Making a Recurring Payment Online

Making a One-Time Payment Online

Navigating Furnace and A/C Issues

Fire Prevention and Safety

Setting Up a Window A/C Unit

Setting Up Water Utilities

Setting Up DTE Utilities

Can I AirBnB my Property?

Tenant and Landlord Responsibilities

Public Nuisances

Fair Housing Act

Why is My Rent Going Up?

Emotional Support Animals

Secure a Property

Renewing your Lease

How Does Parking Work?

How Can I View My Lease?

Payment and Lease Ledger FAQ

Making a Payment on my Account for Tenants

Parking & Towing at Nielsen Square

Owner Dashboard Features

Welcoming a New Owner to Baker Street

Move-In Process

Leasing Process & Steps

Security Deposit

How to Sublease my Room or Unit

Understanding a Group Lease for Tenants

How Keypads Work for Tenants

Common Maintenance Issues and Solutions for Tenants

Maintenance Vendor List for Tenants

Maintenance Guide for Owners

DTE Power Outage

Emergency Maintenance Process for Tenants

Our Maintenance Process for Tenants

How To File a Maintenance Request for Tenants

Inspection Process for Tenants

How to Transfer Funds or Pay an Outstanding Invoice Online

Replacing Appliances

Move-Out Process

How Snow Removal Works for Owners

Property Turnover

Rental Inspections & Permits

Signing a Lease

Credit & Background Checks

How to Schedule a Tour

Early Move-In Policy